Reference Services Group Meeting – November

Reference Services Group Meeting – November

11/13/2017 - 01:30 PM
Online through Delaware Divison of Libraries
121 Duke of York Street
Dover, DE 19901

Bi-monthly reference services meetings often include training and topics relevant to all aspects of question-answering in your library.  Send suggestions for agenda items and training interests to Cathay (

Our bi-monthly meeting is coming up on Monday, November 13, 2017, from 1:30 – 3:30.


  • We will have guest presenter Patty Langley on “I Remember It Had a Blue Cover!” Patty will guide us on Novelist’s features and I will go over tips for what to ask patrons when helping to find the title of a half-remembered book.
  • Our agenda includes the presentation of a training module on Best Practices for Texting with patrons, given by intern Khalil el-Bathy.
  • We’ll also decide next year’s meeting dates/times.

Meeting link:

For audio, please use a headset.

Alternatively, you can call in on the toll-free conference line:  1-877-366-0711  with passcode 46926995#.

Please log on a few minutes before the meeting in order to have the audio set up before we begin.

Here is the link to test your connection before the meeting: