School is in full swing and libraries are a great place to find homework help information, eBook/book assistance and recommendations, genealogy studies, legal and historical references and more. There are some resources with quick links to assist you with patron’s questions on this site, as well as through the Delaware Libraries’ LibGuides on a variety of topics.
Don’t forget students can sign up for a public library card or an online card to access Delaware Libraries’ eMedia/online resources!
If you find you have a question that is just a bit beyond your expertise, reach out to the Ask a Librarian Delaware/Reference Services Group through our Reference email listserv. We have history and genealogy buffs, legal, legislative and health/medical specialists and others who can help you with your patron’s in-depth question. It’s helpful to let patrons know you are consulting with your colleagues as this may take a few days. Most often than not, our library patrons appreciate the extra step you’ve taken to find the information they need.
You can also check on the “Reuse Answers” area of AaLDE/LibAnswers, visible on the right when you are logged in and ready to answer a patron’s question. Since we tag questions with keywords and organize FAQs with Dewey Delaware Topics, possible relevant answers can be reused from providers of this service as well as through the growing FAQ options.