School is in, and so are we!
The new school term is rolling along, and with the changing weather we find more students and patrons turning to us to find homework help information, ebook/book assistance and recommendations, genealogy studies, legal and historical references and more. There are some resources with quick links to assist you with patron’s questions on this site, as well as through the Delaware Libraries’ LibGuides on a variety of topics, and through our growing team of library staff who provide valuable reference services.
Stumped? Don’t give up! Consult with your colleagues…
If you find you have a question that is just a bit beyond your expertise, reach out to the Ask a Librarian Delaware/Reference Services Group through our listserv. We have history and genealogy buffs, legal, legislative and health/medical specialists and others who can help you with your patron’s indepth question. It’s helpful to let patrons know you are consulting with your colleagues as this may take a few days. Most often, our library customers appreciate the extra step you’ve taken to find the information they need.
You can also check on the “Reuse Answers” area of LibAnswers, visible on the right when you are logged in and ready to answer a patron’s question. Now that we have been tagging questions with keywords and organizing FAQs with Dewey Delaware Topics, possible relevant answers can be reused from providers of this service as well as through the growing FAQ options.
Do you want to have an online school class visit to Ask a Librarian Delaware?
We have a Class Visit Toolkit you can use to promote our shared online service. Click here for the most current version; it will give you the information you need about how to set this up with a local school.