Ask a Librarian Delaware
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Meeting Agendas/Minutes
Reference/Public Services Group Meeting Agendas/Minutes/Notes 2011-2018
2018
- November 19, 2018
- Reference Services Meeting Nov. 19, 2018 – Agenda
- Reference Services Meeting Nov. 19, 2018 – Notes
- LearningExpress Presentation Slides (Jerrod Moore)
- LearningExpress-Computer-Skills-Flyer
- LearningExpress-Administrative-Reporting-Flyer
- LearningExpress-ACT-Test-Preparation-Flyer
- Delaware First Presentation Slides (Tina Shockley) – updated information about the child care certification process
- September 17, 2018
- Reference Services Meeting Sept 17, 2018 – Agenda
- Reference Services Meeting Sept. 17, 2018 – Notes
- Reference Services Meeting Sept 17, 2018 – In person at the Delaware Division of Libraries
- Guest Presentation Slides/Training with Maisha Duncan Carey (UDLib/Search – Gale Databases)
- Flyer for staff information on UDLib/Search
- July 16, 2018
- Reference Services Meeting July 16, 2018 – Notes (includes link to recording)
- Reference Services Meeting July 16, 2018 – Agenda (with link to online meeting)
- Guest Presentation with Margie Cyr (Director, Dover Public Library and DLA Intellectual Freedom Committee Chair) on “Intellectual Freedom 102: What to do when the complaint comes knocking?” Intellectual Freedom – Cyr Presentation Slides are linked here.
- Guest Presentation with Kim Wells (League of Women Voters, New Castle County) on Vote411.org (election information for assisting patrons). Handout: LWVDE_library_election_resource_sheet.
- May 21, 2018
- Reference Services Meeting May 21, 2018 – Notes – (includes link to recording)
- Guest presentation with Beth-Ann Ryan (DDL, Deputy Director) on the Delaware Libraries Mobile App, the Library Card Campaign, and the new shared calendar.
- Reference Services Meeting May 21, 2018 – Agenda
- Reference Services Meeting May 21, 2018 – Notes – (includes link to recording)
- March 12, 2018
- Reference Services Meeting Mar 12, 2018 – Notes
- Reference Services Meeting Mar 12, 2018 – Agenda
- Guest presentation with Dawn Mitchell on “Delaware Public Archives Resources for Library Reference Staff 2018″.
- January 22, 2018
- Reference Services Meeting Jan. 22 2018 – Notes (includes link to recording)
- Reference Services Meeting Jan, 22 2018 – Agenda
- Guest presentation with Yumarys Polanco-Miller (Route 9 Library) on “Local and Global Resources for Immigrants“
2017
- November 13, 2017 –
- Reference Services Meeting Nov 13, 2017 -Notes (includes link to recording)
- Reference Services Meeting Nov 13, 2017 – Agenda
- Guest presenter Patty Langley on “I Remember It Had a Blue Cover!” Patty will guide us on Novelist’s features and Cathay Keough offered tips for what to ask patrons when helping to find the title of a half-remembered book.
- Presentation of a training module on Best Practices for Texting with patrons, given by intern Khalil el-Bathy.
- Next year’s meeting dates/times.
- Supplemental information:
- “I Remember It Had a Blue Cover” keyword searching tips presentation/Cathay Keough
- Bibliography for finding titles from ‘somewhat remembered’ descriptions
- Library Stories FY2018 July-Oct 2017
- Survey Results for Reference Services meeting dates, times, locations, topics in 2018
- Supplemental information:
- September 18, 2017 –
- June 12,2017: In-person meeting and training
- Training Supplements for June 12 — from LearningExpress:
- Special Presentation given on June 6, online: Webinar, “ILL Through UD’s Library for Delaware Libraries” given by Megan Gaffney, UD Associate Librarian & Coordinator, Interlibrary Loan and Document Delivery Services. Megan gave us an update on how Delaware libraries can use the UD’s libraries to obtain interlibrary loans and steps for that process. Here is the link to the recording:
https://delawarelibraries.adobeconnect.com/pjmfxcq55xob/
This recording is 1:23 in length. - April 10, 2017 – Agenda
- April 10, 2017 – Notes with link to recording/Guest Pat Young Disaster Research Center
- February 13, 2017 – Agenda
- February 13, 2017 – Notes (includes link to recording)
2016
Previous years’ Agendas and Notes
December 12, 2016 – Notes (includes link to recording)
- ILS (Workflows, Enterprise, DLC App) Tips & Tricks for Reference Staff Part One Slide Presentation (Rose Harrison)
Monday, October 17, 2016, 1-3pm – cancelled
August 8, 2016 – Agenda (provides link to meeting)
August 8, 2016 – Notes – (provides link to recording)
- Crisis Resources – Wessel 2016(Alison Wessel)
- Working With Patrons Who May Be Facing A Crisis (Alison Wessel)
June 13 2016 – Agenda (provides link to meeting)
June 13 2016 – Notes (includes link to recording)
Supplement Info to June 13 meeting:
- 2016 June Flyer Entrepreneurship Wkshp US Census
- Two ALA Courses Summer 2016
- Pro Devel Flyer YIF Staff 2016 June
April 11 2016 – Agenda (provides link to meeting)
April 11 2016 – Notes (provides link to recording)
Supplement Info to April 11 meeting:
- 7 Step Genealogy Resources-poster
- DE Heritage Quest Presentation April 2016
- DE Ancestry ProQuest Presentation April 2016
February 8 2016 – Agenda (provides link to meeting)
February 8 2016 – Notes (provides link to recording)
Supplement Info to February 8 meeting:
2015
Supplement Info to August 12 meeting:
- Reference Tally Sheet FY16
- “Trends and Preferences in Virtual Reference” – Laura Bosley
- Outlook email on your smartphone – how to for DE staff.pdf – Beth-Ann Ryan
July 8, 2015 – Notes (includes link to meeting recording)
Supplement Info to July 8 meeting:
- Reference Tracker FY2014 Summary
- Reference Tracker FY2015 Summary
- FY15 Program Analysis Charts-Burton
- Current Trend & Patron Preferences-Bosley
June 10, 2015 – Notes/Wilson (includes link to meeting recording)
June 10, 2015 – Agenda (with Bill Wilson)
Supplement Info to June 10 meeting:
April 8, 2015 Notes (includes link to meeting recording)
Supplement Info to April 8 meeting:
- How to Review and Close Questions in LibAnswers
- How to make a FAQ 2014
(March 11 meeting was cancelled due to inclement weather)
Supplement Info to January 21 meeting:
2014
No meeting in December 2014
Supplement Info to November 19 meeting:
- Library Town Meeting Dec 2014 Flyer (including registration info)
- ILEAD flyer
- Interpersonal Communication Basics flyer
- How to make a FAQ 2014 – PowerPoint (Evelyn Alfred)
Supplement Info to October 22 meeting:
- Training for New LibAnswers/LibChat software – flyer
- ILEAD Flyer
- Top 15 LibGuides for September 2014
- Link to info about “Caring for the Mind” workshop and registration and Flyer for this workshop
- Link to Streaming Video and Flipster (e-Media) reports on the Project Planning Guide
Link to recording: https://delawarelibraries.adobeconnect.com/p6uehqdb16k/
Supplement Info to September 24 meeting:
- LibAnswers Intro for Ask a Librarian Delaware
- Peto Quest Intro for AaLDE meeting Sept 2014
- Patty’s Steps to Starting a LibGuide
Link to recording: (RefUSA webinar is one hour and starts just after the 17 minute mark): https://delawarelibraries.adobeconnect.com/p2h0mp8a96i/
Supplement Info to August 20 meeting:
- ReferenceUSA Webinar Aug 2014 with “Sample Search” questions
- ILEAD Flyer
- CollectionHQ Flyer
- Seflin User eXperience Conference is on Friday, September 19 – for information about the conference see: https://netforum.avectra.com/eweb/DynamicPage.aspx?Site=SEFLIN&WebCode=2014virtconf
We’ve registered at the group rate – viewing in meeting room A at Dover. Lunch will be provided.
Register with DDL so we have enough lunches! at: http://tinyurl.com/seflinde - QuestionPoint VR User’s Group Meeting Notes Aug 2014 (regarding QP enhancements)
Link to recording: (beginning after our Adobe Connect learning time): https://delawarelibraries.adobeconnect.com/p44x7yok406/
Supplement Info to June 18 meeting:
- FY15 List of Databases and current Flipster magazine list (as of June 18, 2014)
Supplement Info to May 21 meeting:
- Chart Showing April 2014 Hourly Usage by General Topic
(This Excel file details April 2014 Usage by Day/Hour with tabs showing comparison to January 2014, and Summaries of Busiest Days/Hours, and General Types of Questions Asked in April)
March 11 2014 – Agenda (No meeting notes since this was “Database Days” with presentations from database and resource vendors)
Supplement Info to March 11 meeting:
- “Going Beyond Google Again” (American Libraries, March/April 2014)
2013
November 14, 2013 – Agenda
November 14, 2013 – Notes
Supplement Info:
- Digital lit & changes in GED (US Dept of Ed / HUD 11/12/13 webinar)
- IS/Job Center Presentation (11/14/2013) (Ray Goode and BTOP team)
September 12, 2013 – Agenda
September 12 2013 – Notes
Supplement Info to September 12 meeting:
July 12, 2013 – Agenda
July 11, 2013 – Notes
Supplement Info to July 11 meeting:
May 23, 2013 – Agenda
May 23, 2013 – Notes
February 28, 2013 – Agenda
February 28, 2013 – Notes
2012
May 23, 2013 First Reference Services Meeting
Second half of room
November 15, 2012 – Notes
May 3, 2012 – Agenda May 3, 2012 – Notes
February 1, 2012 – Agenda
February 1, 2012 – Notes
2011
October 26, 2011 – Agenda
October 26, 2011- Notes
Ask a Librarian Delaware first Liaison Meeting, October 26, 2011
