Ask a Librarian Delaware

Reference Tracker Forms

• Reference Weekly Tally Sheet & Instructions FY24 (PDF)
  Editable/Customizable Word Document FY24 Reference Weekly Tally Sheet & Instructions (Updated)

• Online Reference Tracker Form – enter and submit reference transactions outside of Ask a Librarian Delaware by the 5th of each month.
  • Please make sure you choose the correct month for reporting in the Date drop-down menu. Scroll to the correct fiscal year/month.
  • Please enter totals for each column once the data is entered for in person/telephone questions and questions received directly to your library’s non-Ask a Librarian Delaware email.

• Delaware Libraries Story Journal online tracker form – Patron Compliments

FROM RUSA, a division of the American Library Association

1.0 Definition of Reference Transactions

Reference Transactions are information consultations in which library staff recommend, interpret, evaluate, and/or use information resources to help others to meet particular information needs. Reference transactions do not include formal instruction or exchanges that provide assistance with locations, schedules, equipment, supplies, or policy statements.

Updated 2021 Simplified Definition of Reference: