FY15 and Pre-FY15 Monthly Reports
Reports and Stats for FY15 and previous
Reports for fiscal year 2015 and previous years are provided on this page, providing historic information regarding Ask a Librarian Delaware’s question-answering service since January 2011.
The revised service as it is today officially began on January 4, 2011 as Ask a Librarian Delaware. Previously called “AnswersOnline”, Delaware libraries have offered virtual reference as part of their library services to patrons and students since 2003.
Delaware librarians and providers are scheduled to offer regular weekly chat service. See the list of providers and the schedule for more information.
Software used for Ask a Librarian virtual reference service switched to Springshare/LibAnswers as of March 2, 2015.
Prior to January 2011, Delaware’s virtual reference service was live under the name “AnswerOnline” and question-answering was intermittent.
Monthly Reports for FY15 and previous years