Resources

For additional resources that can especially help new library staff, click here.

The following resources are intended to be helpful for reference question answering, especially for those who are new to chat and email library services as ways to help our customers. This section is aligned with AaLDE’s “Reference Analytics” (formerly known as Descriptive Codes) headings.  Criteria follows the same web evaluation guidelines normally used by librarians (current, accurate, clear authorship, free and no registration is best, easily accessed and navigate).

Feel free to share a site you find useful, to be added here, with the Statewide Coordinator.

Suggested Resources for commonly-asked questions (using Dewey headings)

Resources that give facts and credible sources of information

  • Delaware Library Resources (includes Ebsco, Reference USA, LearningExpress, more):  see the eMedia page.
  • Homework help/Gale databases provided for home use for all Delaware K-12 students:  UD LibSearch (username:  udlibsearch, password:  homeaccess).

Evaluate your sources – Guidelines

Directories (Ready Reference)

eBooks/eAudiobooks (000s)

Legal, Law (300s)

  • For Delaware residents, the Delaware Judiciary maintains the Delaware State Courts Citizen Help Center. Use this for legal information regarding landlord/tenant issues, divorce and custody information, how to pay a traffic ticket (with online options), and more.
  • Ask a Librarian Delaware partners with county law libraries and the State of Delaware Legislative Library as subject specialists; you can refer questions to these librarians for help.
  • The Law Library of Congress has a “Research Help” page that provides a fairly comprehensive annotated list of resources to find online information on law and the government.  It includes international, federal US, and state and territory laws.  The emphasis of this guide is on actual codes of law, rather than resources to help citizens (see the Delaware State Courts Citizen Help Center listed site above); still, it is a valuable collection of information in one place.
  • Nolo focuses on publishing plain-English legal information that anyone can use.  Their website includes articles on a wide variety of topics, a legal dictionary, and a guide to performing legal research.  Use the links at the bottom of the website under “Free Legal Information” for easiest navigation.

Entrepreneurship, Business, Financial self-help (600s)

  • Global Delaware:  http://global.delaware.gov/ An initiative that provides Delaware libraries with a direct way to help patrons who are starting a new business.  This site walks the entrepreneur through steps to getting their business license and on their way!
  • Business Community/Market Research – The Business Reference and Services Section Education Committee of RUSA has put together an excellent LibGuide for Small Business.  It includes recommendations for books, databases and articles, as well as websites on topics ranging from how to start a small business to locating loans and financing.
  • Personal Finance – Delaware Division of Libraries has a guide listing books and websites on a variety of topics, including debt and credit and teaching kids and teens about money.
  • Delaware Library Entrepreneur LibGuide – a one-stop resource for the many facets of starting a new business, from pro/con considerations, research, resources, financial assistance, and more.

Health, medical, wellness (600s)

Reader’s Advisory (800s)  “What can you recommend…?”

Genealogy, History (900s)

Contact the Statewide Coordinator if you have any additional recommendations!